UX Audit Services
Great products start with great user experiences. As your design partner, we thoroughly examine your product to identify usability issues, understand your users' interactions, and align each suggestion with your company's objectives.


















Global Reach or Trusted by
From Dubai to California, we collaborate with funded startups, Fortune 500 teams, and innovative founders building the future.

3 Hidden Barriers Holding Back Your Growth
Weak Engagement?
Users Leaving Mid-Journey
The majority of customers abandon sign-ups or purchases, which likely indicates a UX barrier. As your design partner, we identify user pain points and provide solutions that keep consumers interested and on the go.
Average User Drop-off
Design Gaps?
Unsure Which Updates Matter Most?
It can be a waste of time and money to guess which aspects should be improved. Our UX audit identifies high-impact opportunities, helping you set priorities for upgrades that add quantifiable value and support your product's expansion.
average Rise In Feature Adoption
Market Competition?
Falling Behind the Competitor's Pace?
If your competitors excel at customer retention, our audit really uncovers hidden opportunities & provides an enhanced experience compared to what your competitors offer.
average CLV Growth
Why Does Your Product Need a UX Audit?
Insights with Evidence
We combine user research, analytics, and behavior mapping to uncover patterns. Every insight is backed by evidence, giving your team clarity, confidence, and direction for design improvements.
Enhance Conversion Ratio
A seamless experience leads to better performance. We identify drop-offs, streamline flows, and create design recommendations that directly improve conversions, from sign-ups to purchases.
Competitive Advantage
Market dynamics change swiftly. Our audits highlight opportunities competitors often overlook, giving your product the chance to lead with more innovative design and stronger user experiences.
Cost-Effective Growth
Big marketing budgets don't guarantee results if usability fails. UX audits optimize your existing product, ensuring acquisition spend converts into meaningful engagement and revenue growth.
Retain Your Customers
Retention fuels sustainable growth. We help you resolve friction, align features with user expectations, and build experiences that increase trust, loyalty, and customer lifetime value.

Comprehensive UX Audit
Prioritizing Conversions, Not Mere Clicks
How Our UX Audit Works
Step 01
Planning & Research
We comprehend your audience, business objectives, and product. Each audit proposal guarantees usability while immediately advancing quantifiable business goals.
- Examine company objectives
- Review current workflows
- Specify audit objectives
- Explain success criteria
Step 02
Surveys & User Interviews
We directly engage with users to find the reasons and frustrations that data frequently conceals. We get the actual input and convert it to useful information.
- Perform user interviews
- Send focused questionnaires
- Acquire detailed information
- Record both data inputs
Step 03
Testing for Usability
We examine how actual consumers interact with your product to identify usability issues and friction points. We make task scenarios to gain behavioral insights.
- Make task scenarios
- Track user sessions
- Gain behavioral insights
- Attention to drop-offs
Step 04
Data Analysis & Insights
To validate trends and rank fixes, we integrate audit findings with analytics. We examine product statistics & design patterns that influence the conversion.
- Examine product heatmaps
- Determine retention patterns
- Insightful data support
- Prioritise recommendations
Step 05
Ongoing Flow Verification
We iteratively validate innovations to guarantee long-lasting design impact. Art can never be perfect, so we retest the user flows to meet the set benchmarks.
- Retest the revised flows
- Validate users' goals
- Compared with benchmarks
- Suggestions for scalability
Step 06
Final Recommendations
Our audit concludes with actionable recommendations & insights to bridge implementation gaps. It effectively aligns with business objectives & user experience.
- Design improvements listing
- Guidance on implementation
- Recommended wireframes
- Strategic enhancements
Real Work. Real Wins.
Proof that good design drives business — not just dribbble likes.

Web3 Game
Philp
A game of wit, NFT matching & governance rewards. Match the best card for p2e and p2g
Role
UI/UX Design
Scope of work
UX, wireframes, Mobile App design, web view

Health Care
ethizo Provider
ERP healthcare solution for some of the top US hospitals
Role
Product Design
Scope of work
UX, wireframes, high-fidelity UI

Mall tech
The Dubai Mall
The most visited retail and lifestyle destination in the world.
Role
Product Design
Scope of work
Design System, Reskin the Dubai Mall application, high-fidelity UI
Why teams choose Dot2shape for UX audits
Most of the time, UX audits identify problems, but not always steps for improvement. It’s not fun, makes everything slower, and keeps you in the dark.
Clarity Without Complexity
We transform findings into a clear visual language that makes decisions effortless. Each issue is not only highlighted but fully resolved by pinpointing causes, effects, and actionable fixes. The result? A seamless design that speaks for itself.
Spotting Real Friction, Not Just Flaws
We dig deeper than surface-level “best practices.” Our audits uncover actual pain points like drop-offs and user frustrations that affect real people, ensuring improvements that truly enhance the experience.
Driven by Product Impact
We don’t just improve UX, we align every recommendation with your business goals. From boosting conversions to improving retention, every change delivers measurable growth and long-term performance.
Insights You Can See and Act On
Our reports aren’t walls of text; they’re visual roadmaps. Each includes annotated images, clear priorities, and staged action plans, helping your team fix issues faster and collaborate with confidence.
Support That Doesn’t Stop at the Audit
We stay by your side even after the audit, assisting with design revisions, development-ready handoffs, or strategic consultation, ensuring every improvement is executed flawlessly.
Industry expertise across globally
E - Commerce
Edu-Tech
Fintech
Corporate
Health Tech
SaaS Application
What Our Partners Say When the Zoom Call Ends.
Honest words from founders, builders, and bold teams we've helped grow.

Dot2Shape developed and presented all deliverables outlined in the scope of work, effectively incorporating client input and packaging deliverables in practical, usable formats. The team completed tasks professionally, responsively, and on time, with work sessions, progress reports, and invoices.
Gregg Oldfield

Dot2Shape’s work led to a significant improvement in user engagement and conversion rates. The team delivered the project on time and responded promptly to questions and requirements. They maintained clear communication, provided regular updates, and solved problems proactively.
Jaume Rey
Co-Founder, NEXIONA

Dot2Shape delivered a brand identity that resonated with end customers. The team dedicated time to understanding the client’s business, values, and target audience. They also showcased efficient and well-organized project management, enabling them to deliver on time and respond promptly to concerns.
Stephen Minasvand

Dot2Shape delivered a rock-solid and reliable design system that was a big win for the client in several ways. The team was responsive, delivered on time, and presented good ideas. Dot2Shape’s work was perfect, and their responsiveness, quality of work, and transparent communication stood out.
Phillip Driver

Dot2Shape’s work is thoughtful, and the client has seen 45% more interesting content. The team truly cares about the client, their customers, and the organization. The team has met deadlines and stayed within the budget, ensuring they meet their expectations. They have weekly meetings and use email.
Leon Alkalai

Dot2Shape’s delivered a new brand for the client that received positive feedback from existing and potential customers. The team communicated consistently by providing regular updates and replying quickly. Overall, the team’s professionalism and attitude led to an efficient and successful process.
Chris George

Dot2Shape’s work met the end client’s expectations. The team delivered high-quality results on time, remained highly responsive throughout the engagement, and maintained communication via virtual meetings and email.